Know your guests, and sales will change .
Reservation, visit, and dining data accumulates automatically,
making personalized service for each guest easy.
Please feel free to contact us first.
Share guest information with the whole team and
deliver high-quality service that doesn’t depend on any one person.
For each guest,
sent at the optimal
time
automatically
It is used by a wide range of restaurants around the world.Used in a wide range of restaurants
Including
1 million international users
Regarding customer management for restaurants
Do you have any of these concerns ?
Relying on individual staff,
guest relationships get lost
You have the data, but
aren’t making full use of it
Thank you
for requesting our materials
We'll solve those problems for you!
Features Guest data is collected automatically ,
and reaches them at just the right moment .
Customer data
Each guest’s information is automatically stored .
Reservations, orders, service notes, and other scattered information are brought together in one place.
Just go about your daily work , and your customer data builds up.
Integration with other services is also possible.
Manage checkout and sales
easily on a single tablet
Customer service notes are also stored in the same customer data.
Allergies, preferences, anniversaries, and other details can be recorded in customer data linked to reservations and orders.
The same level of customer service even if the person in charge changes.
Since everyone can access customer data, any staff member can provide high-quality customer service.
Segmented delivery / Automated delivery
” At just the right moment ”, reach your guests.
Deliver messages tailored to each guest, based on your accumulated customer data.
Performance tracking and automatic multilingual translation are supported too.
Set conditions and create a message.
Message settings
Target to deliver
Delivering date and time
Messages
Automated delivery
Reach your guests
Send mass mailings filtered by specific conditions
You can filter customers based on criteria such as store visit information, spending amount, and past order history, and deliver campaigns and announcements to them.
Once you've set it up, it will work automatically.
Messages can be sent automatically at times that match set conditions, such as “30 days after a visit” or “1 week before a birthday.”
Differences from other customer management tools
Respo has developed “customer management that can be fully put to use” from the perspective of the restaurant floor.
Other customer management tools
From the Reservation System and POS register:
automatic accumulation, no input needed
Segmentation and automated delivery,
no additional tools needed
Share with all staff,
so anyone can deliver high-quality service
Price
Pricing is provided on a case-by-case basis.
Consultations and quotes are free of charge.
Feel free to contact us.