Customer If you know , Sales will change.
Reservation, visit, and dining data are automatically collected,
Personalized customer service can be easily implemented.
Please feel free to contact us first.
We share customer information with everyone,
Not dependent on the person in charge High quality of customer service Deliver .
For each customer
Optimal
Timing
Automatic distribution
It is used by a wide range of restaurants around the world.Used in a wide range of restaurants
Overseas users
Including 1 million people
Regarding customer management for restaurants
Like this Concerns Don't you have any?
Relying on staff,
Relationship with customers is severed
The data exists,
Not making full use of it
Even if you distribute it,
The effect is unknown.
We'll solve those problems for you!
Features of Customer dataAutomatic accumulates,
Just the right timing It will arrive in .
Customer data
Information about each individual customer, Automatically stored will be done.
Reservations, orders, customer service notes, and other scattered information are consolidated into one place.
Just do your daily tasks Customer data is accumulated.
Integration with other services is also possible.
Check your bill and sales
Easy management with just one tablet
Customer service notes are also stored in the same customer data.
Allergies, preferences, anniversaries, and other details can be recorded in customer data linked to reservations and orders.
The same level of customer service even if the person in charge changes.
Since everyone can access customer data, any staff member can provide high-quality customer service.
Segmented delivery / Automated delivery
" Just the right timing" and, It reaches the customer.
Based on accumulated customer data, we deliver personalized messages to our customers.
Measurement of effectiveness orAlso supports multilingual automatic translation is being done.
Set conditions and create a message.
Message settings
Target to deliver
Delivering date and time
Messages
Automated delivery
Reaching the customer
Send mass mailings filtered by specific conditions
You can filter customers based on criteria such as store visit information, spending amount, and past order history, and deliver campaigns and announcements to them.
Once you've set it up, it will work automatically.
You can automatically send messages at times that match specific criteria, such as "30 days after a customer visit" or "one week before a customer's birthday."
Differences from other customer management tools
Respo was created with the practical needs of restaurants in mind, providing a customer management system that is easy to use.
Other customer management tools
From reservation ledger/POS register
Automatically stored without requiring input
Segmentation and automated distribution
Can be used without additional tools
Share with all staff members,
Anyone can provide high-quality customer service.
Price
Pricing is provided on a case-by-case basis.
Consultations and estimates are free of charge.
Please feel free to contact us first.